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👁 CX Vision
What is our CX Vision?
🎯 CX Goals & Objectives
What are our CX goals and objectives?
👤 Roles & Responsibilities
What are our roles and responsibilities?
📌 Prioritize
How can we prioritize CX efforts?
✍️ Authority
Who needs to know what we’re doing? Who needs to approve?
👏 Team Work
How will this team work together?
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