To understand how to run great Customer Experience meetings with your team, first create a team charter that outlines how we will work together moving forward.
👁 CX Vision
What is our CX Vision?
🎯 CX Goals & Objectives
What are our CX goals and objectives?
👤 Roles & Responsibilities
What are our roles and responsibilities?
How can we prioritize CX efforts?
Who needs to know what we’re doing? Who needs to approve?
👏 Team Work
How will this team work together?
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