Gather customer feedback and steer the product in the right direction with this customer feedback meeting template for Sales and Customer Success teams.
🎯 Objective
What exactly is the goal of this gathering? Do you wish to concentrate on one feature of the product in particular?
📁 Use-cases
How well does our product meet the needs of the consumer on a scale of 1 to 1?
🤩 Favourite features
What are the current favourites of the customers' features and benefits?
💪 Areas for improvement
What can we do to improve our customers' experience? What would our product look like if the consumer changed it?
🪄 If you had a magic wand…
Were there any feature requests from the customer? From here, you can turn this list into tickets for the respective teams.
✅ Next steps
What came out of this meeting? What are the next steps?
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