Introductions
Take a few minutes to introduce attendees.
Workshop overview
Outline key elements of the design process, product vision, desirable outcomes, etc.
About the client
Describe some key aspects about the client, the business, and their specific goals.
Identify risky assumptions
Have a conversation about the desirability, feasibility, and viability of a new product idea.
User personas
Describe some characteristics of our users (behavioural patterns, goals, skills, attitudes).
User journey mapping
Visualizes how a user interacts with a product.
High-level map of end-to-end experience
Define scenario and user expectations
Create a list of touchpoints
Create a list of user intentions
Sketch the journey
Validate and refine
Feature prioritization
Prioritize the long list of product features for what's most important, realistic, and urgent.
Minimum Viable Product (MVP)
Define the basic features that will initially be introduced to customers.
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