Herzberg's Motivation-Hygiene Analysis

Herzberg's theory helps leaders understand employee satisfaction on the job. Use this template to eliminate dissatisfaction factors and increase motivation!

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Tone of the meeting

Possible outcomes:

High Hygiene + High Motivation:

The ideal situation is where employees are highly motivated and have few complaints.

High Hygiene + Low Motivation:

Employees have few complaints but are not highly motivated. The job is viewed as a paycheck.

Low Hygiene + High Motivation:

Employees are motivated but have a lot of complaints. A situation where the job is exciting and challenging but salaries and work conditions are not up to par.

Low Hygiene + Low Motivation:

This is the worst situation where employees are not motivated and have many complaints.


List motivators in your workplace. Examples: challenging work, recognition, responsibility, opportunity, decision making, and sense of importance to an organization.

Hygiene factors

List hygiene factors in your workplace. Examples: status, job security, salary, fringe benefits, work conditions, good pay, paid insurance, vacations.

Herzberg's theory

Apply Herzberg’s theory to your current workplace.

Eliminate dissatisfaction

To take away dissatisfaction in the workplace, brainstorm hygiene factors to implement.

Create conditions for satisfaction

To improve satisfaction, brainstorm motivating factors to implement.

Action items

What came out of this meeting? What are the next steps?

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