Use this template to understand why your customers have stopped using your product or service and come up with strategies to reduce churn with your team.
📈Churn analysis
After conducting a churn analysis, what was the result?
💡Brainstorm
Discuss and brainstorm best practices to reduce churn.
💪Game plan
Provide an overview of the game plan to reduce and reverse churn.
✅Action items
What are the next steps?
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