Reducing Customer Churn Brainstorm

Use this template to understand why your customers have stopped using your product or service and come up with strategies to reduce churn with your team.

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📈Churn analysis

After conducting a churn analysis, what was the result?

💡Brainstorm

Discuss and brainstorm best practices to reduce churn.

💪Game plan

Provide an overview of the game plan to reduce and reverse churn.

✅Action items

What are the next steps?

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