Conducting task-based feedback sessions with users about your product will give you realistic and specific conclusions about the user experience.
✍️ Specific task usability questions
After each task, prompt the user to rate each task/accomplishment using a series of scaled responses.
Task 1
How successful or unsuccessful do you feel after completing this task?
Overall, how easy or difficult was the task?
How long did this task take?
Task 2
How successful or unsuccessful do you feel after completing this task?
Overall, how easy or difficult was the task?
How long did this task take?
Task 3
How successful or unsuccessful do you feel after completing this task?
Overall, how easy or difficult was the task?
How long did this task take?
Task 4
How successful or unsuccessful do you feel after completing this task?
Overall, how easy or difficult was the task?
How long did this task take?
Task 5
How successful or unsuccessful do you feel after completing this task?
Overall, how easy or difficult was the task?
How long did this task take?
💬 Conclusion
Overview of the session and any follow-up questions.
✅ Action Items
What came out of this meeting? What are our next steps?
📝 Notepad
Anything else to write down?
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