User Feedback Session

User feedback sessions are essential to guide and inform your decision-making and influence innovations when you make changes to your product or service.

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👋 Introduction

Introduce yourself and share some information about this project.

💬 Feedback

Gather overall feedback and determine a user’s impressions of a product.

How would you go about performing [task]?

What do you expect to happen if you did this [task]?

What alternative method would you use to perform [task]?

Was there anything surprising or did not perform as expected?

Was the interface easy to understand?

What was the easiest/ hardest task to accomplish?

✅ Action items

What came out of this meeting? What are our next steps?

📝 Notepad

Anything else to write down?

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