Conducting user interviews are a great way to connect with your users and gain an in-depth understanding of the users' values, perceptions, and experiences.
Introduce yourself and share information for this project.
User expectations and impressions
Present the product to the user and use these questions to determine the user's impressions of the product.
What are you thinking as you look at this?
What is your (first) impression of this product/feature?
What do you think this product/feature does or will do?
Where do you start?
When and where do you think someone would use this product/feature?
Why would you use / not use this product?
Is this product similar to another one?
Use these questions to uncover where the product can improve.
Was this design made for you? Why?
What did you like the most about the design?
What did you like the least about the design?
If you could change one thing about the design, what would it be?
Would you download/use this product if the change(s) were made?
Would you recommend this to a family member or friend?
What came out of this meeting? What are the next steps?
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